End User License Agreement

Current license terms for DataSitr pilot, test, and early commercial evaluation use.

1. Scope

This EULA governs use of DataSitr as a hosted privacy gateway, operator dashboard, API, help surfaces, and related compliance tooling. It is intended to cover pilot, evaluation, internal testing, and early commercial use until the final legal package is approved.

2. Acceptance and authority

By accessing or using the service, you confirm that you have authority to bind your organization to these terms and that you will stop using the service if you do not agree.

3. License grant

Subject to these terms, the operator grants you a limited, revocable, non-exclusive, non-transferable right to access and use the service for your internal business operations, customer support workflows, privacy-gateway testing, and related integrations.

4. Restrictions

• You may not reverse engineer, resell, sublicense, benchmark for public comparison without written approval, or attempt to bypass tenant, role, billing, privacy, or safety controls.
• You may not use the service for unlawful surveillance, credential theft, malicious automation, sanctions evasion, or any use that would make the operator or upstream providers violate law or contract.
• You remain responsible for ensuring that prompts, uploads, and downstream uses of outputs are lawful and appropriate for your use case.

5. Customer data and outputs

You retain responsibility for the legality, accuracy, and rights status of content you submit. DataSitr may tokenize, classify, route, store, log, meter, and export operational records needed to provide the service, support compliance features, maintain security, and produce billing or audit artifacts.

AI outputs may be incomplete, inaccurate, biased, or unsuitable for regulated decisions. You must apply human review before relying on outputs for legal, medical, employment, credit, security, or similarly sensitive actions.

6. Security and privacy posture

The service is designed to support Saudi-hosted privacy routing, encryption, audit logs, and PDPL-aware operations, but no system can guarantee perfect detection, anonymization, or uninterrupted availability. You are responsible for appropriate human oversight, internal controls, and contractual review before production dependence.

7. Third-party and upstream dependencies

The service may depend on external or in-Kingdom model providers, infrastructure vendors, registrars, certificate services, and other third parties. Availability, performance, and model behavior may change outside the operator's direct control.

8. Fees and commercial terms

Any pricing, billing commitments, support windows, service levels, credits, data-processing terms, or negotiated security commitments should be defined in a separate written commercial agreement, order form, or statement of work. If there is a conflict, the signed commercial document should control.

9. Suspension and termination

The operator may suspend, throttle, or terminate access if it reasonably believes your use threatens security, violates these terms, breaches provider restrictions, creates legal exposure, or materially harms other tenants or the platform.

10. Intellectual property

DataSitr operator and its licensors retain all rights in the service, software, dashboards, content packaging, branding, metrics, and documentation, excluding customer data and any customer-owned materials submitted into the service.

11. Disclaimer of warranties

Except to the extent expressly stated in a signed written agreement, the service is provided on an as is and as available basis, without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, perfect privacy detection, or error-free outputs.

12. Limitation of liability

To the fullest extent permitted by applicable law, the operator will not be liable for indirect, incidental, consequential, exemplary, special, reliance, or punitive damages, or for lost revenue, lost profits, lost goodwill, lost data, procurement of substitute services, or downstream model-output harms. Any direct liability should be limited to the amounts actually paid for the service in the 12 months preceding the event giving rise to the claim, or if no fees were paid, a nominal interim cap to be finalized in the signed commercial agreement.

13. Indemnity

You agree to defend and indemnify the operator and its personnel against claims arising from your submitted content, your downstream use of outputs, your integrations, your violation of law, or your breach of these terms.

14. Governing law

The governing law and jurisdiction for this agreement will be specified in the signed commercial agreement. Until finalized, these terms are interpreted under the laws of the Kingdom of Saudi Arabia.

15. Governing documents and future replacement

This page provides the current baseline terms for pilot and early commercial operation. Enterprise customers should rely on a signed commercial agreement for final governing terms, including the commercial agreement, DPA, privacy disclosures, and any customer-specific schedules.

If you need a signed commercial agreement or have questions about these current terms, contact your DataSitr operator or administrator.